Citylab Cites NYLPI Report, Asking “Why Can’t Uber and Lyft Be More Wheelchair Friendly?”December 13, 2018
— (@mollytaft) December 11, 2018
The story also highlights the challenges of paratransit services like New York’s Access-A-Ride:
For wheelchair users who have been largely locked out of the ride-hailing revolution, the alternative—door-to-door paratransit—leaves much to be desired. Using these services in 2018 is an oddly retro experience: In most cities, rides need to be booked a day in advance, often by calling a telephone line and speaking to an operator. Riders are often forced to wait for late vans or spend long stretches on a bus following a scheduled pickup.
We’re focusing on these issues with our Access-A-Ride Reform Group (AARRG!) campaign, where you can find out more about changing the system.
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